WirelessLan information
Returns and warranties
Distinguishing withdrawal, delivery incidents and lack of conformity.
Consumer purchases
For distance purchases, consumers generally have 14 calendar days to exercise withdrawal, subject to applicable legal exceptions. For new goods, liability for lack of conformity covers 3 years from delivery.
Contacting us
Send your decision or enquiry to wirelesslan@e-wirelesslan.com, quoting the order reference and the details needed to identify the purchase.
Professional sales and personalised goods
Business and professional terms are addressed separately. Exceptions for goods made to customer specifications require assessment of the actual order; they do not automatically apply to an entire brand or product family.